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Set Up KYC Stages

Applies to: Compliance Officers, Administrators

Onboard Stages allow you to create a structured verification process, controlling what actions customers can perform at each level (e.g., trade, deposit, withdraw).

Create a onboard stage

Create a New Onboard Stage​

  1. Navigate to Verification > Onboard Stages.
  2. Click the Create Onboard Stage button.
  3. Configure the stage:
    • Name: Give the stage a clear name (e.g., "Level 1 - Identity Verified").
    • Description: Explain what this stage means for the customer.
    • Permissions: This is the most important part. Select the permissions granted at this stage
    • You can also set limits (e.g., max withdrawal amount per day).
  4. Click Submit. The new stage is now available to assign to customers.

Managing the KYC Flow​

  • A customer progresses to the next stage by submitting and having their documents approved in the Documents section.
  • You can manually override a customer's stage from their profile if needed for special cases.