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Profile & Verification

What it is​

The profile and verification area is where a customer keeps their personal details current and submits the documents that unlock product access.

What the client does here​

  • Updates profile information such as contact details and preferences.
  • Uploads the KYC documents required by the operator's onboarding stages.
  • Tracks verification status and sees what is approved, pending, or rejected.
  • Resubmits documents when a rejection reason is returned.

📷 Screenshot: AltCore profile page with the document upload panel and verification status indicators.

Pitch talking points
  • KYC is built in — no separate verification tool to integrate or pay for.
  • Verification stages are fully configurable: the operator decides what documents are required and what each stage unlocks.
  • Customers always see their status, which cuts down on support tickets asking "am I verified yet?".
  • Rejection reasons are surfaced directly to the customer so they can self-correct.
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